Question 1

What is MetaSeal Golf?

Accepted Answer

MetaSeal Golf is a professional OEM/ODM service provider specializing in golf products. We partner with a curated network of specialized factories in Shenzhen, China — the world's golf manufacturing hub — to deliver custom golf balls, apparel, clubs, training aids, and tees. We serve golf brands, golf courses, sporting goods retailers, and distributors worldwide.

Question 2

Are you a manufacturer or a trading company?

Accepted Answer

We are a dedicated OEM/ODM service provider with deep, long-term partnerships with multiple specialized factories. This model allows us to offer a full range of golf products and integrated services while maintaining direct factory pricing and hands-on quality control. Our team visits each partner factory every month to inspect production and ensure your orders meet specifications — something a typical trading company does not do.

Question 3

How long has MetaSeal Golf been in business?

Accepted Answer

MetaSeal Golf has been coordinating golf product supply chains since 2008 — over 17 years of experience. Our partner factories are ISO-certified and have supplied golf brands across 50+ countries.

Question 4

Where is MetaSeal Golf located?

Accepted Answer

Our office and operations team are based in Shenzhen, China — one of the world's leading manufacturing hubs. Our partner factories are all located within the Shenzhen-Guangdong region, allowing us to conduct regular on-site visits and maintain tight quality control.

Question 5

What does OEM/ODM mean, and which service does MetaSeal Golf offer?

Accepted Answer

OEM (Original Equipment Manufacturer) means we manufacture products to your specifications and you apply your brand. ODM (Original Design Manufacturer) means we design and manufacture the product, which you then brand as your own. MetaSeal Golf offers both OEM and ODM services — you can bring your own designs, modify our existing styles, or have us design entirely new products for your brand.

Question 6

Can I put my own brand logo on the products?

Accepted Answer

Absolutely. Custom branding is our core service. We offer logo embroidery, screen printing, heat transfer, debossing, and custom packaging for all product categories. Your brand identity will be applied consistently across all items.

Question 7

Can I customize the colors, fabrics, and designs?

Accepted Answer

Yes. For apparel, you can choose from our 2026 S/S in-stock collection (202 styles) or request fully custom designs with your choice of fabric, color, cut, and details. For golf balls, you can customize the cover material, dimple pattern, compression, and printing. For tees, we offer custom lengths, colors, and packaging.

Question 8

Do you offer private label packaging?

Accepted Answer

Yes. We offer full private label packaging services including custom boxes, bags, sleeves, hang tags, and inserts. Our design team can help create packaging that matches your brand identity.

Question 9

What is the minimum order quantity (MOQ) for golf apparel?

Accepted Answer

The MOQ for golf apparel is 20 pieces per style per color. This applies to our in-stock 2026 S/S collection of 202 styles including polo shirts, pants, women's short sleeves, and skirts. For fully custom designs, the MOQ may be higher depending on complexity.

Question 10

What is the MOQ for custom golf balls?

Accepted Answer

The MOQ for custom golf balls starts from 2,000 units (approximately 167 dozen) for standard 2-piece or 3-piece balls with custom logo printing. For specialty balls (glow, floating, 4-piece tournament), MOQ may vary. Contact us for a specific quote.

Question 11

What is the MOQ for golf tees?

Accepted Answer

MOQ for golf tees varies by type: wooden tees from 10,000 pcs, bamboo tees from 10,000 pcs, plastic tees from 10,000 pcs. Bulk pricing is available for orders over 100,000 pcs. Prices start from $0.013/pc for standard wooden tees.

Question 12

What is the MOQ for golf hitting mats and training aids?

Accepted Answer

Golf hitting mats and training aids can be ordered from 1 piece for standard sizes. Custom dimensions and custom branding require a minimum of 10 pieces. Contact us for volume pricing.

Question 13

How do I get a price quote?

Accepted Answer

You can request a quote by contacting us via WhatsApp (+86 186 8036 5709), email, or by clicking the 'Inquire Now' button on any product page. Please provide: product type, quantity, customization requirements, and your target delivery date. We typically respond within 24 hours.

Question 14

What payment methods do you accept?

Accepted Answer

We accept T/T (bank wire transfer), L/C (Letter of Credit) for large orders, PayPal for small orders, and Western Union. Standard payment terms are 30% deposit upon order confirmation and 70% balance before shipment.

Question 15

Do you offer sample pricing?

Accepted Answer

Yes. Samples are available for most products. Sample fees vary by product type and are typically refundable upon placing a bulk order. Contact us to request samples.

Question 16

What is the typical production lead time?

Accepted Answer

Lead times vary by product: Golf apparel (in-stock styles): 7–15 business days. Custom apparel: 30–45 days. Golf balls: 20–35 days. Golf tees: 15–25 days. Golf hitting mats: 15–30 days. Lead times may vary during peak seasons (Q3-Q4). We recommend ordering 6–8 weeks before your required delivery date.

Question 17

Do you offer rush orders?

Accepted Answer

Yes, rush orders are available for an additional fee depending on the product and quantity. Please contact us as early as possible if you have a tight deadline.

Question 18

How do you handle quality control?

Accepted Answer

We have a dedicated QC team that inspects products at multiple stages: raw material inspection, in-process inspection, and final pre-shipment inspection. We can also accommodate third-party inspections (SGS, Bureau Veritas, etc.) upon request.

Question 19

Which countries do you ship to?

Accepted Answer

We ship worldwide. Our primary markets include the United States, Canada, Australia, United Kingdom, Germany, Japan, South Korea, and Southeast Asia. We work with major freight forwarders and can arrange door-to-door delivery.

Question 20

What shipping methods are available?

Accepted Answer

We offer sea freight (FCL/LCL), air freight, and express courier (DHL, FedEx, UPS). For large orders, sea freight is most cost-effective. For urgent small orders, air freight or express courier is recommended.

Question 21

Do you handle customs clearance?

Accepted Answer

We can ship on FOB, CIF, or DDP (Delivered Duty Paid) terms. Under DDP, we handle all export documentation and customs clearance, and you receive the goods at your door. Please specify your preferred Incoterms when requesting a quote.

Question 22

How long does shipping take to the United States?

Accepted Answer

Shipping to the US typically takes: Sea freight (LCL/FCL) to Los Angeles, Long Beach, or New York: 18–28 days from Shenzhen. Air freight to major US hubs (LAX, JFK, ORD): 5–8 days. Express courier (DHL/FedEx/UPS): 3–5 business days. We work with trusted freight partners including DHL, FedEx, and established sea freight forwarders. US customs clearance is typically handled by your designated customs broker, or we can arrange DDP delivery.

Question 23

How long does shipping take to Canada?

Accepted Answer

Shipping to Canada typically takes: Sea freight to Vancouver, Montreal, or Toronto: 20–30 days from Shenzhen. Air freight to YVR, YYZ, or YUL: 6–9 days. Express courier (DHL/FedEx): 4–6 business days. We are familiar with Canadian customs requirements and can provide all necessary documentation including commercial invoices, packing lists, and certificates of origin. CETA (Canada-EU) and CPTPP trade agreements may affect duty rates — we can advise on HS codes.

Question 24

How long does shipping take to Australia?

Accepted Answer

Shipping to Australia typically takes: Sea freight to Sydney, Melbourne, or Brisbane: 15–22 days from Shenzhen. Air freight to SYD, MEL, or BNE: 5–7 days. Express courier (DHL/FedEx): 3–5 business days. Australia has strict biosecurity regulations — all wood-based products (e.g., wooden tees) require ISPM 15 heat treatment certification, which we provide. We comply with Australian Border Force (ABF) import requirements.

Question 25

What types of golf balls does MetaSeal Golf manufacture?

Accepted Answer

Our partner factories produce a full range of golf balls: single-layer range/practice balls, 2-piece distance balls, 3-piece performance balls, 4-piece tournament balls, floating golf balls (for water hazard practice), glow-in-the-dark golf balls, and novelty/promotional balls. All can be custom branded.

Question 26

Can you match a specific ball performance (compression, spin rate)?

Accepted Answer

Yes. Our R&D team can develop custom ball formulations to match specific performance targets. Please provide your target compression rating, spin characteristics, and intended use (distance, control, or all-around) when requesting a custom ball development.

Question 27

What fabrics do you use for golf apparel?

Accepted Answer

Our 2026 S/S collection uses performance fabrics including: polyester-spandex blends (moisture-wicking, 4-way stretch), nylon-spandex (lightweight, UV protection), and cotton-polyester blends (comfort fit). All fabrics are tested for moisture management, UV protection (UPF 30-50+), and colorfastness.

Question 28

What sizes are available for golf apparel?

Accepted Answer

Standard sizes available: XS, S, M, L, XL, XXL, XXXL. Custom sizing is available for bulk orders. Our size charts follow US/international standards. Please refer to individual product pages for specific size availability.

Question 29

Do you offer women's golf apparel?

Accepted Answer

Yes. Our 2026 S/S collection includes 88+ women's styles: short-sleeve polo shirts, performance pants, skirts, and skorts. All women's styles are available with custom OEM branding, MOQ 20 pcs per style.

Question 30

Can I visit the factory?

Accepted Answer

Yes. We welcome serious partners to arrange visits to our cooperating facilities. Virtual factory tours can be arranged at any time via video call. In-person visits to Shenzhen are welcome by appointment (subject to scheduling and NDA). Our team will accompany you throughout the visit and translate as needed.

Question 31

How do you ensure product quality?

Accepted Answer

We operate a 3-stage independent quality control process: (1) Incoming material inspection before production starts; (2) In-line inspection during production to catch issues early; (3) Pre-shipment AQL sampling inspection before goods leave the factory. Our QC team is independent of the factory's own QC department, ensuring unbiased results. We can also arrange third-party testing (SGS, BV, Intertek) upon request.

Question 32

What happens if there is a quality issue after delivery?

Accepted Answer

We stand behind every order. If products arrive with defects or do not match agreed specifications, please notify us within 14 days of receipt with photos and a detailed description. We will investigate with the factory and offer one of the following resolutions: replacement production, partial refund, or credit toward your next order. Our goal is to resolve all issues within 7 business days of receiving your claim.

Question 33

Can I get production progress updates during manufacturing?

Accepted Answer

Yes. For orders above $5,000, we provide proactive production updates at key milestones: material confirmation, bulk production start, mid-production inspection, and pre-shipment QC. For smaller orders, updates are available upon request. We can share photos and short videos from the factory floor to keep you informed.

Frequently Asked Questions

🏢 General & Company

🎨 OEM / Custom Branding

📦 Minimum Order Quantity (MOQ)

💰 Pricing & Payment

⏱️ Production & Lead Times

🚢 Shipping & Logistics

⛳ Golf Balls

👕 Golf Apparel

🔍 Trust & Transparency

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